1. The e-shop with the domain www.woolda.com, owned by Integras Ltd is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by E-shop with domain woolda.com.
2. The e-shop with domain www.woolda.com is operated by Integras Ltd in accordance with the provisions of the Data Protection Act and related legislation including but not limited to Regulation (EU) 2016/679 (“GDPR”).
3. The Seller is the administrator of personal data within the meaning of the law and carries out with due care the collection, processing and storage of the personal data of Users, and may use them only in strict compliance with the provisions of the applicable legislation and only for the purposes provided for in the law and these General Terms and Conditions of Use. The Seller shall take measures to protect personal data from theft, loss, misuse, disclosure, unauthorized access, destruction, etc.
4. This Privacy Policy applies to the E-shop with domain www.woolda.com, and its associated subdomains (collectively, our “Service” or “Woolda service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and these Terms and Conditions. This Privacy Policy is part (Art.13) of Terms and Conditions of woolda.com. Part of this Privacy Policy was created with Termify.
5. By using the e-shop with the domain www.woolda.com or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our e-shop, or use our services. Continued use of the e-shop, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
6. Definitions:

• Cookie: small amount of data generated by a website (e-shop) and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
• Seller or Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Integras Ltd, that is responsible for your information under this Privacy Policy.
• Country: where Woolda.com or the owners/founders of Woolda.com are based, in this case is Bulgaria
• User or Customer: refers to the company, organization or person that use the Woolda Service
• Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit e-shop with the domain www.woolda.com and use the services.
• IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
• Personnel: refers to those individuals who are employed by Integras Ltd or are under contract to perform a service on behalf of one of the parties.
• Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
• Service: refers to the service provided by e-shop with the domain www.woolda.com as described in the relative terms (if available) and on this platform.
• Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
• E-shop or Website: the e-shop with the domain www.woolda.com, which can be accessed via this URL: woolda.com

7. The e-shop with domain www.woolda.com will collect End User Data necessary to provide the Woolda services to the Users. The provision of this data is completely voluntary.
8. We collect the following information from you when you visit e-shop with the domain www.woolda.com, register on our e-shop, place an order, subscribe to our newsletter and promotions, respond to a survey or fill out a form:

• first and last name;
• telephone number;
• billing address;
• delivery address;
• email address;
• the User’s login details – username and password chosen by the User.
• Information on website browsing behaviour – information about how you access our digital services, including operating system, IP address, online identifiers and browser details
• “cookies”

9. The personal data collected by the e-shop with the domain www.woolda.com are used for the following purposes: managing the e-shop and the User profile and User identification; managing and processing the orders placed; managing product complaints; issuing invoices for the orders; creating a database on which analyses are based to improve Woolda services and advertising of the products; organizing promotional events; managing User inquiries, etc.
10. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
11. When opening the E-shop with the domain www.woolda.com and the pages in it, the Seller receives information in the form of an information protocol with the following content: the webpage that has referred the User to the E-shop; IP-address; date and duration of access; the User’s request; the amount of data transferred; information about the browser and operating system used by the User; geo-location.
12. Disclosure of personal data:

• Integras Ltd. may disclose certain personal information that is transferred by e-shop Users with contractors and subcontractors of Integras Ltd. that provide products and services to the company related to the activities (site administration companies; computer, domain and e-mail maintenance companies; accounting companies; payment processing companies, marketing agencies, advertisers, contest sponsors, promotional and marketing partners, hosting and maintaining our servers and the website, database storage and management, storage marketing, etc). Personal information will not be shared with third parties for their marketing purposes. We will likely share User’s personal information, and possibly some non-personal information, with these third parties to enable them to perform these services.
• The Seller may share portions of the log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If the User’s IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether he/she have visited the е-shop in a shared location, and type of the device used to visit the е-shop. They may aggregate information about our advertising and what the User see on the е-shop and then provide auditing, research and reporting for the Seller and his advertisers.
• The Seller may disclose certain personal information that has been provided by Users to the e-shop with suppliers through whom the orders of Users placed through the e-shop are delivered. In these cases, the Seller has mechanisms in place to ensure that they provide a level of data protection according to the agreed standard for doing so. Your data is also considered confidential to our partners.
• It may be necessary – by law, in litigation, in litigation and/or at the request of public and governmental authorities in or outside the country of residence of the User – for the Seller to disclose the personal information of Users. Seller may also disclose User information if it is determined that for national security, law enforcement, or other issues of public importance, such disclosure is necessary or appropriate.
• Seller may disclose information about User if Seller determines that such disclosure is reasonably necessary to enforce the Terms and Conditions of the e-shop, or to protect the activities of Seller or Users. In addition, in the event of a reorganization, merger or sale, we may transfer any and all personal information collected to the appropriate third party.
• The Seller will collect personal information that Users submit to the E-shop with domain www.woolda.com. The Seller may also receive personal information about Users from third parties as described above.

13. Any of the information the Seller collect from Users may be used in one of the following ways:

• To personalize the User’s experience (better respond to the User’s individual needs)
• To improve the e-shop (the Seller continually strive to improve he e-shop offerings based on the information and feedback we receive from Users)
• To improve the User’s service (more effectively respond to the User’s service requests and support needs)
• To process transactions
• To administer a contest, promotion, survey or other on-line shop feature
• To send periodic emails
• Other activities.

14. The e-shop with the domain www.woolda.com does not transfer the User’s data to third countries outside the EU as a rule.
15. When a User posts in forums, chat rooms, or social networking services, the personal information the User shares is visible to other Users and may be read, collected, or used by them. In these cases, the User is responsible for the personal information he/she provides.
16. All employees of the Seller are obliged to protect the confidentiality of the Users’ information and to comply with the applicable organizational and technical measures for its protection. The access of the Seller’s employees to the Users’ personal data shall be limited to the extent necessary to perform their duties.
17. The User who has provided data to the Seller through the e-shop may at any time access them; correct, delete and supplement them.
18. The User, who has provided data to the Seller through the e-shop, has the right at any time: to correct his personal data; to the portability of his personal data; to withdraw his consent to the Seller to process his personal data; to object to the processing of his personal data where there are legitimate grounds for doing so; to refuse the processing of his personal data for the purposes of receiving e-newsletters and other marketing communications, etc.; to obtain information about the use of his personal data; to obtain access to his personal data at any time; to delete his personal data; the right to restrict the processing of his personal data by the Seller for a certain period of time; to lodge a complaint with the Data Protection Commission if he considers that his data protection rights have been violated.
19. By submitting email address on e-shop with the domain www.woolda.com, the User agree to receive emails from the E-shop. The User can cancel his/her participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. The User agrees that the Seller has the right to send electronic communications to the User at any time, including newsletters or offers to purchase goods, as long as the User has registered an order with the e-shop and/or consented to receive newsletters and marketing promotions. If the User wants to opt-out of receiving the e-newsletter and other marketing communications, they can also contact the Seller and request this by emailing hello@woolda.com.
20. The Seller keeps User’s information only so long as he needs it to provide Woolda service to Users and fulfil the purposes described in this policy. This is also the case for anyone that the seller shares User’s information with and who carries out services on our behalf. When the Seller no longer need to use User’s information and there is no need to keep it to comply with our legal or regulatory obligations, the Seller will either remove it from the systems or depersonalize it so that he can’t identify the User.
21. Seller does not collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible. If parents and/or legal representatives of children discover that children under their guardianship have given their information to the E-Shop with the domain woolda.com, they may contact the Seller to have the information deleted as soon as possible.
22. The User agrees that the Seller has the right to collect, store and process data about the User’s behaviour when using the e-shop.

This Privacy Policy is part (Art. 13) of the Terms and Conditions of the e-shop with the domain www.woolda.com. For further information about Privacy Policy, please refer to the Terms and Conditions.